Privacy Policy

This Privacy Policy governs the manner in which https://iqmind.co (the "Service"), operated by SEABLUE SA ("us," "we," or "our"), registered under number CHE-409.417.377 and located at Rue Adrien-Lachenal 26, Geneva, Switzerland, 1207, collects, uses, maintains, and discloses information collected from users (each, a "User").

This version of our Privacy Policy is dated 01/01/2024.

1. Information We Collect

1.1. Personal Information: We may collect personal identification information from Users in various ways, including when Users visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Service. Users may be asked for their name, email address, mailing address, payment information, and other personally identifiable information.

We collect personal information from Users when they voluntarily provide it to us. For example, when you register for an account, make a purchase, or subscribe to our newsletter, we may collect your name, email address, and other necessary information to provide you with our services and communicate with you.

1.2. Non-Personal Information: We may collect non-personal identification information about Users whenever they interact with our Service. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Service, such as the operating system and the Internet service providers utilized.

We also collect non-personal information automatically as Users navigate and interact with our Service. This information may include details about your usage patterns, the pages you visit, and the resources you access. It helps us understand how Users engage with our Service and allows us to improve the user experience.

Our Service may use "cookies" to enhance User experience. Users may choose to set their web browsers to refuse cookies or to alert you when cookies are being sent. If they do so, please note that some parts of the Service may not function properly.

1.3. Payment Information: When Users make payments on our Service, we may collect payment information, including credit card details, billing address, and other relevant information. This information is used solely for processing payments and completing transactions.

It's important to note that we do not store or retain full credit card information on our servers. We utilize secure payment processing services to ensure the confidentiality and security of payment data.

2. How We Use Collected Information

2.1. Personal Information: We may collect and use Users' personal information for the following purposes:

  • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Service.
  • To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To run promotions, contests, surveys, or other site features.
  • To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

We use personal information collected from Users for various purposes, including improving our customer service, enhancing the user experience, processing payments, and communicating with Users about orders and inquiries. Additionally, we may use this information to run promotions, contests, surveys, or other site features, as well as to send periodic emails with updates and relevant information.

2.2. Non-Personal Information: We may collect and use non-personal information for the purposes described above and for other purposes to improve our Service.

Non-personal information collected from Users is used to analyze how Users interact with our Service and to improve the overall user experience. This information helps us understand usage patterns, preferences, and trends, allowing us to make informed decisions to enhance our services.

2.3. Payment Information: We collect payment information, including credit card details and billing information, for the sole purpose of processing payments and completing transactions.

Payment information is securely processed through trusted payment gateways, and we do not retain or store full credit card information on our servers. Your payment data is handled with the utmost confidentiality and security.

3. How We Protect Your Information

3.1. Data Security: We take the security of your information seriously and have implemented appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Service.

Your personal information is stored on secure servers with restricted access. We utilize industry-standard encryption protocols to safeguard data transmission and employ advanced security practices to ensure the confidentiality and integrity of your information.

3.2. Payment Security: When you make payments on our Service, we use secure payment processing services to handle your payment information. We do not store or retain full credit card details on our servers, ensuring the highest level of payment security.

Payment transactions are encrypted and processed through trusted payment gateways that comply with industry security standards.

3.3. User Account Security: Protecting your user account is crucial to us. You are responsible for maintaining the confidentiality of your account credentials, including your username and password. We recommend using strong, unique passwords and not sharing them with others.

If you suspect unauthorized access to your account or have any security concerns, please notify us immediately so that we can take appropriate actions to secure your account.

3.4. Third-Party Security: While we strive to ensure the security of your data, please be aware that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of information you transmit to us or that is stored on our Service.

4. Sharing Your Personal Information

4.1. Confidentiality: We do not sell, trade, or rent Users' personal identification information to others. We are committed to maintaining the confidentiality of your personal information and ensuring that it is not disclosed to unauthorized third parties.

4.2. Trusted Partners: In certain cases, we may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with trusted business partners, affiliates, and advertisers for the purposes outlined in Section 2.1 of this Privacy Policy.

4.3. Legal Obligations: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders. We will cooperate with law enforcement authorities and other governmental agencies to ensure the protection of our rights, users, and the public.

4.4. Business Transitions: In the event that we undergoe a merger, acquisition, or sale of all or a portion of its assets, Users' personal information may be among the assets transferred. Users will be notified via email and/or a prominent notice on our Service of any change in ownership or use of their personal information, as well as any choices they may have regarding their personal information.

4.5. Consent: We will not share your personal information with third parties for marketing or promotional purposes without your explicit consent.

4.6. Data Anonymization: We may aggregate and anonymize data collected from Users to create statistical reports or analyses for research, marketing, or other legitimate purposes. Such reports will not contain personally identifiable information.

5. Cookies

5.1. What Are Cookies: Cookies are small text files placed on your computer or device by websites that you visit. They are widely used to make websites work efficiently, as well as to provide information to website owners about how users interact with their websites.

5.2. How We Use Cookies: We use cookies for various purposes, including but not limited to:

  • - To enhance your browsing experience by remembering your preferences and settings.
  • - To analyze how you use our Service and make improvements to its functionality.
  • - To serve personalized content and advertisements based on your interests.
  • - To track your session and login status.

5.3. Third-Party Cookies: We may also allow third-party services, such as analytics providers and advertisers, to use cookies on our Service. These third-party cookies are subject to the privacy policies of the respective third-party providers and may be used for their own purposes.

5.4. Cookie Management: Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. However, please note that if you choose to disable cookies, some parts of our Service may not function properly.

By using our Service, you consent to the use of cookies in accordance with this Privacy Policy.

6. Changes to This Privacy Policy

6.1. Policy Updates: We reserve the right to update or revise this Privacy Policy at any time. We will post the revised Privacy Policy on this page with an updated date. Users are encouraged to review this Privacy Policy periodically to stay informed about how we collect, use, and protect their information.

6.2. Notification: In the event of significant changes to this Privacy Policy that affect how we collect, use, or share personal information, we may notify Users via email or through a prominent notice on our Service prior to the changes taking effect. It is the responsibility of Users to review such notifications and updates.

6.3. Continued Use: Your continued use of the Service after the posting of any changes to this Privacy Policy will constitute your acceptance of those changes. If you do not agree with the updated Privacy Policy, you may choose to discontinue using our Service.

7. Your Acceptance of These Terms

7.1. Consent: By using our Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service. Your continued use of the Service following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

7.2. Responsibility: Users are responsible for ensuring the accuracy and completeness of the personal information they provide to us. It is also the responsibility of Users to keep their account credentials secure and to notify us of any unauthorized account access.

8. Contact Us

8.1. Questions and Concerns: If you have any questions or concerns about this Privacy Policy, the practices of this Service, or your dealings with this Service, please do not hesitate to contact us. We are here to assist you and address any inquiries you may have.

8.2. Contact Information: You can reach us via email at:
contact@iqmind.co

8.3. Mailing Address: If you prefer to contact us by mail, you can reach us at the following address:
SEABLUE SA
Rue Adrien-Lachenal 26,
Geneva, Switzerland
1207

Whether you have questions about your personal information, this Privacy Policy, or any other matter related to our Service, we are dedicated to providing you with the necessary assistance and information.